GENERAL CONDITIONS OF SALE

Preamble

These Conditions of Sale are entered into a share by the Company THOMAS DEMESS (trademark Thomas Demess Paris) with a capital of 10,000 euros, whose registered office is at 128 rue de la Boétie-Lot 41.75008 paris registered in the register of Trade and Companies of Paris under number 752 343 830.

Hereafter referred to as'' Thomas'' Demess and secondly, by the buyer'''' n is a natural person, operating not for business purposes, or for the account of a company wishing to a purchase of a product through the website thomasdemess.com

Access to and use of e-shop thomasdemess.com (hereafter'' the Site''), and Related Products and Services constitutes full acceptance by the customer to these Terms and Conditions .

In case of changes to these Terms and Conditions, the General Conditions applicable are those in force at the date of the order.

Article 1 - The purchase

The present General Terms of Sale shall govern the rights and obligations of the Parties arising from the online sale of products offered on the Site.

Validation of these Terms and Conditions and the order confirmation sent to the customer via email after accepting payment worth proof of the conclusion of a contract between the parties.

Article 2 - Products and Services

The products offered for sale are those listed on the website at THOMAS DEMESS consultation by the client. The site is accessible at www.thomasdemess.com

Each product is subject to a fact sheet which will contain a photograph, price, size, color, composition, and has a particular respect. It may be that there is a difference between a product and the photograph published on the site. This difference may be related to the resolution of the screen, or the difficulty of obtaining a perfect similarity between the color of the material and resolution cameras. In which case the difference will be shown on the listing.

These differences will in no way be construed as non-compliance and cause the cancellation of the sale.

Article 3 - The command

An order can only be made by a major legal, aged over 18, with a valid payment method (blue card, Visa, Mastercard, Américan Express, paypal) issued by a legally recognized bank. Every order placed on the website thomasdemess.com will be confirmed after payment is accepted. It is strictly prohibited to resell for commercial purposes, the Products purchased on the Site.

THOMAS DEMESS undertakes to fulfill in a timely manner and within the limits of available stock orders received. In case of unavailability of a product, customer service will notify the customer by any means at its disposal. The client may then cancel the order or request delivery of an equivalent quality product in price and or a refund, if any, are paid.

The refund will be made via the same method of payment used by the customer to adjust the amount of the order.

After payment, an email confirmation of order summarizing the details of the order is sent to the Customer at the email address provided when transmitting the coordinates later than 24 hours after the acceptance of the regulations address.

The Customer agrees that the order confirmation is considered evidence of the contractual relationship and Thomas Demess him.

However THOMAS DEMESS reserves the right to cancel or refuse any order made by a customer with whom he is in dispute due to previous command.

An order can not be validated by THOMAS DEMESS for the reasons below:

  • Exchanges and abusive returns.
  • Disputes
  • Abusive claims.

The price payable by the Customer is included in the amount shown good summary control the customer order at the time of placing on the Site all taxes. The Customer may make an order by credit card (Blue Card, Visa, Mastercard, Américan Express, PayPal) in accordance with the provisions of the present articles.

The request for authorization to take the card is made at the time of validation of the order on the Site, except server downtime.

THOMAS DEMESS reserves the right to reapply for permission to levy in the case where the first would not succeed due to server downtime.

If you experience fraudulent use of your credit card operated by the Site, the Customer should contact customer service by email DEMESS THOMAS: contact@thomasdemess.com or by phone: 09 81 65 84 28 Monday to Friday from 10am to 19h.

Article 4 - Price

The prices indicated on the Site are in Euros all taxes included. The final price is established that upon confirmation of the order.

We reserve the right to change prices at any time but we are committed to apply the prices listed on the site at the time of your order. When displaying an incorrect price (less than the actual value of the product price) because of a problem beyond our control (computer bug, error manually entered, technical error) the order will be canceled. And you will be informed as soon as the cancellation of your order. And you can if you wish, re-order at the correct price.

The Value Added Tax 19.6% is current in France at the date of the order.

Shipping fees are communicated to the Customer on the order summary before the validation of the latter are expressed in Euros and all charges. These costs are borne by the customer and are charged in addition to the sale price of products.

The price of purchased products is payable in full at the date of placing the order by the Customer. The products are delivered to the customer upon receipt of payment of the proceeds by the latter.

Article 5 - Delivery

THOMAS DEMESS will do its best to deliver your products or as soon as possible.

Deliveries are made to the address specified in the order and the delivery area indicated. Risks delivery in France and in the area of delivery of agreed country is the responsibility of the seller to the destination.

The risks associated with the delivery of a product outside the European Union are the responsibility of the Client.

Delivery times are 3-6 working days in France (including Corsica) and Monaco days. The countries of the European Union will be delivered within a maximum period of 30 working days from the day following the payment of the order to the address specified by the customer when ordering on the site. Orders placed on the website after 15h, Saturday and Sunday will be processed the following Monday. Orders placed on a holiday will be processed the next business day.

Deliveries are made by Colissimo.

In case of exceeding the maximum period, not justified by force majeure, the Customer may request the cancellation of the purchase in accordance with Article L.114-1 of the Consumer Code and obtain a refund amounts paid in connection with the sale.

Article 6 - withdrawal, exchange and return.

Customer unprofessional individual is informed that the images of the products sold on the website are not contractual. Images, photos or colors may not match the actual colors due to the display used when browsing the Internet. The Customer has a cooling-off period of 15 days from the date of delivery of the order. It may return the products to THOMAS DEMESS for exchange or full or partial refund.

The item must be returned in new condition, in its original packaging and accompanied by a good return printed via the Site in the'' My Account''.

In the absence of good return THOMAS DEMESS can not make the refund for items returned.

Products damaged, damaged, worn, soiled or returned incomplete will not be returned or exchanged.

The state returned product will be refunded to the Client within a maximum of thirty days from receipt by THOMAS DEMESS.

The Customer must retain proof of return either by letter or by registered mail. Reimbursement will be made by the same payment method used at the time of the order, excluding shipping.

Products are returned at the risk and expense of the Customer. For exchange the customer must contact the customer who will indicate the procedure, the following service number: 09 81 65 84 28 or by email: contact@thomasdemess.com

Article 7 - Warranty

The products offered by the Site are subject to the legal guarantee of conformity provided by Articles L.211-4 and following of the Consumer Code and the warranty against hidden articles 1641 and following of the Civil Code vices. In case of delivery of non-conforming and or harboring a hidden defect, THOMAS DEMESS product will either refund the price of the Product to the Customer, or exchange the product with a product of equivalent quality and price depending on stocks available.

Articles L.211-4

The seller must deliver goods in conformity with the contract and liable for defects of conformity existing at the time of delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it e was put to him by the contract or carried out under its responsibility.

Articles L.211-5 of the Consumer Code

To comply with the contract, the property must:

1 - Being clean is usually expected of such a product, and if so:

Correspond to the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model.

The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;

2 º Or have the features defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter agreed.

Article L.211-12 of the Consumer Code

The action resulting from lack of conformity within two years from delivery of the goods.

Article 1641 of the Civil Code

The seller must guarantee against hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer would not have acquired, or n 'defects have paid a lower price if he had known.

Section 1648 of the Civil Code Articles

The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.

Article 8 - Privacy Policy

The personal information we collect about thomasdemess.com are necessary for treatment of your orders internally by the team THOMAS DEMESS and its external partners. In order to satisfy the expectations and requirements of the customer. This information is confidential nature are shared or exchanged with third parties.

And according to the law of January 6, 1978 relating to data, files and freedom, you have a right of access to data, as well as the right to modify or delete it.

To exercise this right, please write to the email address: contact@thomasdemess.com

or send an email to

THOMAS DEMESS
128 rue de la Boétie Lot 41
75008 Paris

Finally, you can also access the information on your account and make the necessary changes directly on the Site.

Article 9 - Applicable Law

These Terms and Conditions are subject to French law. In case of dispute the Customer first contact THOMAS DEMESS for an amicable solution and in the absence of an agreement, the French courts shall have exclusive jurisdiction.